From the first member of staff arriving in the morning to the final after-school club finishing, our experienced engineering team is available remotely to provide fast, effective support whenever it is needed. Teachers and support staff can access expert help without disrupting lessons, helping your school stay focused on delivering outstanding education.

Designed Around the Needs of Schools

Every school is different, which is why our service is flexible and tailored to your environment.

Alongside responsive remote support, CTS Cornwall provides proactive on-site engineer visits once every term. These visits allow our engineers to:

• Check systems and equipment in person
• Identify and resolve potential issues early
• Speak directly with teaching and support staff
• Answer questions and provide practical guidance
• Demonstrate solutions and best practices

Additional engineer visits can also be added to your contract, allowing your support package to be as individual as your school.

Proactive Monitoring and Maintenance

Our team constantly monitors your IT environment to identify and address issues before they impact teaching and learning.

CTS Cornwall takes care of the day-to-day management and maintenance tasks that keep your systems secure, stable, and efficient, including:

• User account creation and removal
• Backup monitoring and verification
• System health checks
• Software and security updates
• Routine maintenance and administration
• Device and infrastructure monitoring

By taking care of the heavy lifting, we free up your staff to focus on education rather than IT management.

Strategic IT Support for School Leadership

CTS Cornwall is more than an IT support provider — we are a long-term technology partner for your school.

We work closely with school leadership teams to help plan, manage, and develop IT provision both now and into the future. Our engineers and consultants take an active role in supporting the ongoing development of technology within your school, helping ensure your infrastructure, devices, and systems continue to meet the changing needs of staff and students.

Whether you are planning upgrades, reviewing security, improving reliability, or preparing for future growth, CTS Cornwall provides the expertise and guidance to help you make informed decisions with confidence.

Why Schools Choose CTS Cornwall

• Dedicated IT support designed specifically for education
• Extended remote support hours to match the school day
• Proactive monitoring and preventative maintenance
• Regular on-site engineer visits
• Flexible support tailored to your school’s needs
• Strategic guidance for future IT planning
• Reliable, responsive, and experienced engineers

Supporting Schools

CTS Cornwall helps schools create secure, reliable, and well-supported IT environments that enable staff to teach effectively and students to learn without interruption.

To find out more about Secure and Support Schools, contact CTS Cornwall today.